Talko respects your privacy. This privacy policy explains what information "Talko" and its developers (hereinafter referred to as "Talko" or "we") collect about you and why, and how we use and protect this information.

1. What is the scope of application of this privacy policy?

This Privacy Policy is incorporated into the Talko Terms of Service and applies to information we obtain through your use of this website, services and other Talko products and services. Terms not otherwise defined in this Privacy Policy shall have the meanings set forth in the Terms of Service.

2. What information does Talko collect about me?

Using the Talko service requires verification of your mobile phone number to complete registration, and records and collects a small amount of information to provide you with the best experience and provide appropriate support when you need assistance. We collect data based on your interactions with us and the choices you make, including your privacy settings and the products and features you use. The data we collect may include application list, browser, terminal device operating system version, session start/stop time, language, etc. The collection of application list information is mainly necessary to prevent malicious programs and safe operations, and to prevent malicious program attacks from affecting our normal operations, so Talko needs to read the application list information. Talko collects browser, terminal operating system version, session time, language and other information mainly for user problem location, so that customer service and technical personnel can solve user problems.

2.1 Safe operation

We are committed to providing you with safe and trustworthy products and usage environments. Providing high-quality and reliable services and information is our core goal. The information collected to implement security protection functions is necessary information.

In order to ensure the safe operation of the software and services, we will collect your hardware model, operating system version number, international mobile equipment identification number, unique device identifier, network device hardware address, IP address, WLAN access point, Bluetooth, base station, Software version number, network access method, type, and status.

In order to prevent malicious programs and necessary for safe operations, we will collect installed application information or running process information, the overall operation, usage and frequency of applications, application crashes, overall installation usage, performance data, and application sources.

We may use your account information, device information, service log information, and information that our affiliates and partners can share with your authorization or in accordance with the law to determine account security, conduct identity verification, detect and prevent security incidents.

2.2 Collection and use of personal information

We will ensure that you have a full understanding of our services by helping you understand the services we provide, how we process personal information and your rights. At the same time, we will strictly abide by the requirements of relevant laws and regulations and take various security measures to protect your personal information.

Your picture information may be uploaded. We ensure that the uploaded pictures are only used for artificial intelligence recognition and chat reply. Unless you actively share them, we will not show them to other people or third-party platforms.

In order to ensure the safe operation of the software and account security, we will apply to collect your device information.

Uploading, saving or sharing pictures requires your storage, gallery, and camera permissions.

When performing voice input, you need to use the microphone and recording permission.

We respect your right to choose. You can access, modify, delete your personal information and manage your authorization. We also provide you with logout and complaint channels.

2.2.1 Connecting artificial entities

After you connect your artificial body, you can have conversations and interactions with your artificial body.

We will analyze and calculate based on the text conversation information you input in order to combine it with the context and provide you with output content that is suitable for you. If you refuse us to collect and process the aforementioned personal information, please enter the aforementioned information carefully, but this may affect your normal use of some or all of the functions provided by "Talko".

We understand that the text conversation information you enter and the information feedback you submit may contain other people's personal information. If so, please be sure to obtain legal authorization from others to avoid improper disclosure of other people's personal information.

2.3 Personal information exempted by law from consent to collection and use

Please understand that in the following circumstances, in accordance with laws, regulations and relevant national standards, we do not need to obtain your authorization to collect and use your personal information:

Directly related to national security and national defense security;

Directly related to public safety, public health, and major public interests;

Directly related to criminal investigation, prosecution, trial and judgment execution;

To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the consent of the individual;

Your personal information collected is disclosed to the public by you;

Your personal information is collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

Necessary to enter into or perform a contract at your request;

Necessary to maintain the safe and stable operation of software and related services, such as discovering and handling faults in software and related services;

Necessary for legitimate news reporting;

When it is necessary for an academic research institution to conduct statistical or academic research based on public interests, and when providing externally the results of academic research or descriptions, the personal information contained in the results will be de-identified;

Other situations specified by laws and regulations.

In particular, you are reminded that if the information cannot identify your personal identity alone or in combination with other information, it does not belong to your personal information in the legal sense; when your information can identify your personal identity alone or in combination with other information, or we When data that cannot be linked to any specific personal information is combined with other personal information of yours, such information will be treated and protected as your personal information during the period of combined use and in accordance with this Privacy Policy.

3. Device permission calling instructions and data usage instructions:

(1) Storage permissions (read-write storage): When you log in to your Talko account, in order to save your login information locally to facilitate automatic login next time, we will apply for local read-write storage permissions from you;

(2) Positioning permission (access rough positioning): When you connect to the Talko server, in order to improve and increase the functions of our services, conduct research and other similar purposes; when you use the Talko customer service function, in order to target local issues; we You will be asked for positioning permission.

(3) Microphone/recording permission: When you use the "voice input" function, we will apply for microphone/recording permission from you.

(4) Obtain device information (Android ID): Obtain device information for the purpose of authorization billing and user identification to provide more accurate positioning and solve problems that developers and end users may encounter when using products and services. , and avoid conflicts with other applications.

We use your data to continuously improve our products, including adding new features, developing routes more suitable for your local area, etc. If you want to cancel the authorization of the above permissions, you can turn it off in System Settings - Permission Management. We will no longer obtain your corresponding permissions, but this may affect the use of corresponding functions and services.

4. Sharing of personal data.

In order to optimize our products and provide you with better services, we will share personal data with suppliers or agents who serve us for the purposes specified in this privacy policy.

4.1 Sharing principles

We will not share your personal information without your consent. If the third party uses the information for a purpose beyond the scope of the original authorization, they need to obtain your consent again.

4.2 Implement advertising-related shared information

Advertising push: We may share indirect portrait tags and de-identified device information or anonymized information that do not identify you personally with partners who entrust us with promotion and advertising to help them use it without identifying you personally. Improve the effective reach rate of advertising under the premise.

Advertising statistics: We may share analytical de-identified device information or statistical information with our business service providers, suppliers and other partners, which is difficult or impossible to associate with your real identity. This information will help us analyze and measure the effectiveness of advertising and related services.

4.3 Implement shared information for security and analysis statistics

Ensure the security of use: We attach great importance to the security of accounts, services and content. In order to protect the security of your and other users’ accounts and property, and to protect your and our legitimate rights and interests from illegal infringement, we and our affiliates or service providers may share Necessary equipment, account and log information.

Analyzing product usage: In order to analyze the usage of our services and improve user experience, statistical data on product usage (crashes, crashes) may be shared with affiliated parties or third parties. These data are difficult to identify when combined with other information. Your personal identity.

4.4 Personal information that is exempted from consent to sharing, transfer, and public disclosure in accordance with the law

Please understand that in the following circumstances, in accordance with laws, regulations and national standards, we do not need to obtain your authorization to share, transfer, and publicly disclose your personal information:

Directly related to national security and national defense security;

Directly related to public safety, public health, and major public interests;

Directly related to criminal investigation, prosecution, trial and judgment execution;

To protect your or other individuals' life, property and other major legitimate rights and interests but it is difficult to obtain your consent;

Personal information that you disclose to the public on your own;

Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

5. Legal basis for data processing.

We have described above the purposes for which personal data is processed. Our legal bases for processing personal data include: to perform our contract with you (e.g., to provide you with services you have requested, to identify and authenticate you so that you can use the website); to comply with legal requirements (e.g., To comply with applicable accounting rules and fulfill mandatory disclosure requirements from law enforcement agencies); to protect our legitimate interests (for example, to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services); and based on our customers' consent (e.g., placing cookies, sharing your information with third parties for advertising purposes)

6. Cross-border transfer of personal data.

Our business may require us to transfer your personal data outside the European Economic Area, which may include mainland China or the Hong Kong Special Administrative Region of China. We will take appropriate steps to ensure that recipients of your personal data comply with confidentiality obligations and ensure the enforcement of measures such as standard contractual clauses. You can obtain these Terms by contacting our Help Center.

7. Your rights.

Subject to applicable law, you have the right to object to or request restriction of the processing of your personal data and to request access, rectification, deletion and portability of your personal data. Where the use of your information is based on your consent, you have the right to withdraw that consent at any time, but the withdrawal of consent does not affect the legality of data processing based on consent before the withdrawal. You can submit your request to us at [william@alphamobilenet.com]. If you discover that your information has changed or is inaccurate, please notify us of these changes so that our records can be updated or corrected. If you believe that our processing of your personal data infringes applicable law, you may complain to a supervisory authority. We retain your personal data for as long as necessary to provide services or products to you, or as required or permitted by applicable laws such as tax and accounting laws.

8.Cancel account.

You can directly apply to cancel your account in our products or services. After you cancel your account, we will stop providing you with products and/or services, and based on your request, unless otherwise provided by laws and regulations, we will delete your personal information. If you have any questions about canceling your account, you can send an email to william@alphamobilenet.com, and we will have dedicated personnel to respond and provide feedback.

9. How secure is my data?

(1) Talko uses advanced internationally accepted encryption technology, and the transmission between you and the server is encrypted;

(2) Servers and databases are protected by multiple layers of strict firewalls;

(3) Important data is stored offline or separately, so that vulnerabilities in a single system are not enough to affect other parts of the data;

(4) Defend against hacker behavior through automated and manual access methods;

(5) If Talko learns that there is a vulnerability in the security system, we may try to notify you and provide information about protective measures (if any) through the Talko program or by publishing information on our website and other social media platforms.

10. Will this privacy policy change?

As Talko develops, we may update these Terms to adapt to changes in the service; however, we will always abide by our commitment to respect your privacy. We will prominently post any revisions to these Terms on our website, so we recommend that you check back regularly to be aware of any changes. Your use of Talko's services constitutes your agreement to this privacy policy. If you do not agree to any changes to these terms, you need to stop using Talko services.

11.Provide us.

Access to and/or copies of certain information held about you

Prevent the processing of your information for direct marketing purposes (including any profiling-based direct marketing processing)

Delete certain information we hold about you

Limit how we process and disclose certain of your information

Transfer of your information to third party service providers

Withdraw your consent to the processing of your information

We will consider all requests and respond within the deadlines prescribed by applicable law. However, please note that certain information may be exempt from such requirements in certain circumstances, which may include whether we need to continue to process your information for our legitimate interests or to comply with a legal obligation. We may ask you to provide us with information necessary to confirm your identity before responding to your request.

12. Privacy of Minors/Children.

This platform is not suitable for children. Children under the age of 16 (or such other age as determined by applicable law in your area) may not use the Platform for any purpose without first obtaining the consent of a parent/guardian (either in person or on your behalf) to this Privacy Policy. We do not knowingly collect personally identifiable information from children.

It is our policy not to request personal information from minors nor to proactively send any promotional materials to this category of persons. We do not seek or intend to seek to receive any personal information from minors. If a parent or guardian has reason to believe that a minor has provided us with personal information without his or her prior consent, please contact us to ensure that the personal information is deleted and that the minor unsubscribes from any of our applicable services.

13. Modifications to this Policy.

The effective date of this policy is listed at the top of this page. We reserve the right to modify this policy at any time, with or without notice, and will post any updates on this page. The revised policy supersedes all previous versions. Your continued use of the services on the platform will be deemed to be acceptance of the updated Privacy Policy.

14.Contact us.

If our APP violates your privacy and rights, please contact us in time. If you have any thoughts or questions about this privacy policy, please contact our privacy team, including our Data Protection Officer, by emailing william@alphamobilenet.com